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	1.	No cover image available The Property Ombudsman 2010 annual report [electronic resource] by The Property Ombudsman Language: English Publication details: Sailsbury Property Ombudsman 2011 Online access: View the item free of charge at www.tpos.co.uk Availability: Items available for loan: Virtual (1)Collection, call number: ONLINE PUBLICATION.
	2.	No cover image available Code of practice for residential estate agents [electronic resource] by The Property Ombudsman Language: English Publication details: Salisbury TPO 2011 Online access: View the item free of charge at www.tpos.co.uk Availability: Items available for loan: Virtual (1)Collection, call number: ONLINE PUBLICATION.
	3.	No cover image available Code of practice for residential letting agents[electronic resource] by The Property Ombudsman Language: English Publication details: Salisbury TPO 2011 Online access: View the item free of charge at www.tpos.co.uk Availability: Items available for loan: Virtual (1)Collection, call number: ONLINE PUBLICATION.
	4.	No cover image available Hang your shingle and carry on estate agents - the unlicensed UK profession by Shears, Peter Series: Journal of Property Investment and Finance ; 27(3) 2009, 191-211(21)Language: English Publication details: 2009 Availability: Items available for loan: London (1)Collection, call number: L148524.
	5.	No cover image available Sole agency v multi-agency an investigation of agency practice across England and Wales by Ke, Qiulin Jayne, Michael Isaac, David Series: Journal of Property Investment and Finance ; 27(4) 2009, 228-241(14)Language: English Publication details: 2009 Availability: Items available for loan: London (1)Collection, call number: L148562.
	6.	No cover image available Estate agents redress schemes [electronic resource] by United Kingdom Office of Fair Trading Series: OFT Press Release ; 19 June 2008Language: English Publication details: 2008 Online access: View the article free of charge at www.oft.gov.uk... Availability: Items available for loan: Virtual (1)Collection, call number: ONLINE PUBLICATION.
	7.	No cover image available Not a good time to be an estate agent by Murdoch, John Series: Estates Gazette ; (0839) 4 October 2008, 125(1)Language: English Publication details: 2008 Availability: Items available for loan: London (1)Collection, call number: L145426.
	8.	No cover image available The Estate Agents (Redress Scheme) (Penalty Charge) Regulations 2008 [electronic resource] by United Kingdom Department for Business, Enterprise and Regulatory Reform Language: English Publication details: London OPSI 2008 Online access: View the legislation free of charge at www.opsi.gov.uk Availability: Items available for loan: Virtual (1)Collection, call number: ONLINE PUBLICATION.