Total quality management: the key to business improvement.
Language: English Series: PERA International Executive BriefingPublication details: London Chapman & Hall 1991Description: x,182p. ; 24cmISBN:- 0412357305
- 658.4
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | London Books | 658.4 (Browse shelf(Opens below)) | 1 | Available | 30044012 |
Defines Total Quality Management (TQM) as a management philosophy that strives to make the best use of all available resources and opportunities. Discusses the concepts of TQM and their application to businesses.