TY - ADVS AU - Macdonald, Lindsay R. AU - Gillett, Alan AU - Cross, Siobhan AU - Burton, Neil AU - Sinclair, Stuart AU - Mackie, Karl ED - Royal Institution of Chartered Surveyors ED - College of Estate Management TI - Alternative dispute resolution T2 - Owlion Audio Programme AV - 347.4107 PY - 1992/// CY - London PB - Royal Institution of Chartered Surveyors KW - ALTERNATIVE DISPUTE RESOLUTION KW - MANAGEMENT-DISPUTE AVOIDANCE, MANAGEMENT AND RESOLUTION-DISPUTE MANAGEMENT AND RESOLUTION-ARBITRATION KW - MEDIATION N2 - The principles of ADR are explained in this programme, and contricutors from general practice, arbitration and the legal professional outline the role of each in the ADR process. Includes a mock mediation between two disputing parties ER -