TY - BOOK AU - Osbourne, H TI - Masters of their domain T2 - Estates Gazette PY - 2001/// KW - BUSINESS SKILLS KW - COMMUNICATION KW - QUALIFICATIONS KW - MBAS KW - CAREERS, EDUCATION AND TRAINING KW - Property management KW - PROPERTY INDUSTRY KW - SURVEYORS KW - FACILITIES MANAGEMENT N2 - Looks at the role of business skills training in property management. Suggests that increasingly property managers will come from non real estate backgrounds and that surveyors should consider completing MBA or other business qualifications. Highlights the importance of communication skills for employers, as concluded in a nationwide survey by De Montfort and Sheffield Hallam Universities. Includes a case study of a surveyor who completed the Institute of Directors' diploma in company direction ER -